FAQ

How long does shipping take?

Orders ship within 1 to 3 business days. Most US orders arrive in 7 to 15 business days. You get a tracking link by email.

Can I return an item?

Unused items can be returned within 30 days. Email support@kangapup.com to start a return.

What if I pick the wrong size?

Email us within 30 days and we'll help you exchange it.

How do I choose a size?

Measure your dog's back length and weight, then use the size guide on the product page. If you're between sizes, size up.